Is a product not what you expected it to be? We are only satisfied when you are happy, so returning is no problem!
- Provide the product from it’s original packaging and take care of proper firm package
- Add the invoice to your return
- The return costs are borne by the customer
- Send your shipment within 14 days to the address below
- After processing your return, you will receive the amount within 14 days
De Singel 20
7722 RR Dalfsen
Returns which are not packed carefully or arrive damaged unfortunately can’t be credited by Villa Madelief. If the total order amount, after processing of returns, less than € 50 (for the Netherlands, Belgium and Germany) will invalidate the right of free shipping. In this case, Villa Madelief will charge the shipping deducted from the amount to be credited. In this case, we offer you free shipping on your next order at Villa Madelief!